In the future, the most sought-after information technology (IT)-related skills will be those that involve the ability to mine large amounts of data, protect systems from security threats, manage the risks of growing complexity in new systems, and communicate how technology can increase productivity. By 2020, IDC predicts that the amount of data generated every year will reach 35 zettabytes, which will stimulate a high demand for IT workers that can analyze the data, as well as work with business units to define what data is needed and where to find it. Risk management skills also will be in high demand through 2020, especially at a time when business is working with growing IT complexity, says futurist David Pearce Snyder. Meanwhile, robots will have taken over more jobs by 2020, says futurist Joseph Coates. Protecting users' privacy also will be very important in 2020, because fewer interactions will be face-to-face, more personal information will be available online, and new technologies could make it easier to impersonate people, according to a PricewaterhouseCoopers report. In addition, network systems and data communications management will be a top priority in 2020, Snyder says.
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